2021 Frequent Visitor Passes

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Frequent Visitor Passes (FVPs) are strictly non-transferable and non-refundable.
Pass redemption receipt codes cannot be replaced if lost without proof of purchase so please keep them safe.

When purchasing your FVP, you will need an up-to-date passport-style photograph of yourself. This is so that we can identify you at the entrance of the park for admission. If the photograph isn’t of a suitable likeness or not clear enough, we reserve the right to refuse entry.

E-FVPs will be provided via email after purchase. These are valid for entry to the parks and can be used in replace of a physical FVP card until this has been collected.

Once collected, you should ALWAYS bring your FVP card when visiting the parks. Access to certain events may require cards to be shown upon entry. We cannot guarantee entry to our parks if you cannot provide proof of current FVP status. Access is provided in accordance with our standard terms and conditions of entry.

FVP cards guarantee standard entry to the parks when they’re open, for the year that they’re issued, unless clearly stated otherwise. The 2021 season dates will be confirmed and communicated to all FVP holders as soon as possible.

All valid 2020 FVPs have been automatically extended to include the full 2021 season. 

Entry to special events or exclusive entertainment may be included free of charge within a FVP. This will be determined on an individual event basis – please refer to event-specific T&Cs for more details. Details of events and any special entertainment within the 2021 season will be released and communicated to all FVP holders as soon as possible.

No discounts are offered on FVP purchases within the parks.

A replacement card fee of £2.00 will be payable if a card is lost or stolen.

Children under 4 years are not required to hold a FVP until they turn 4; at which point a pass or valid admission ticket will be required to access the parks.

Vectis Ventures (Blackgang Chine & Robin Hill) is entitled to use FVP holder’s details to contact them about service information, including, but not being limited to, information about changes to these Terms and Conditions, expiry and/or renewal reminders. Vectis Ventures will not use these details for marketing purposes unless the holder has opted in to receive such information at the time of purchasing.

The Park Manager, MD, or their agents, may refuse admission or revoke FVPs at any time on the grounds of public safety or if other exceptional circumstances permit. Attempting to use a FVP that is not your own will result in the cancellation of those cards without refund.

The parks reserve the right, in their absolute discretion, to vary the opening and closing dates of the parks, remove or cancel all or any part of the rides, events, attractions or facilities for any reason. The full value or any part of the value of the FVP will not be refunded, nor will any compensation be payable if any of the rides or attractions become unavailable or if any part of the rides and attractions are closed or removed.